General terms & conditions

Customer - 2XL France SAS - General Terms & Conditions
Customer - ECS NV / 2XL NV - General Terms & Conditions
Customer - ECS Technics BV - General Terms & Conditions
Supplier & Contractors - ECS NV / 2XL NV - General Terms & Conditions
Transport Carrier - ECS NV / 2XL NV - General Terms & Conditions non-UK
Transport Carrier - ECS NV / 2XL NV - General Terms & Conditions UK

Insurances & licenses

2XL NV - CMR Insurance
2XL NV - Operator License
ECS Corporate NV - Public Liability Insurance
ECS NV - CMR Insurance
ECS NV - Operator License
ECS Technics BV - CMR Insurance

Certificates

2024 Ecovadis CSR Rating
BRC Certificate (BE)
ECS ISO 14001
Intermodal BE - AEO-F

AEO-F is a license for companies within the European Union who qualify as a reliable participant to assure international supply chain security and facilitate legitimate trade. It combines authorisation for both customs simplification (AEOC) and security and safety (AEOS).

Intermodal BE - SQAS Transport Certificate
Intermodal NL - SQAS Transport Certificate
Quality Management System

Ever since 2009, ECS has its Quality Management System ISO9001 certified. The ISO9001 QMS serves as the base to all other programs ECS runs and assures the continuous improvement of the business processes, productivity, profitability and customer satisfaction.

Supply Chain BE - AEO-F

AEO-F is a license for companies within the European Union who qualify as a reliable participant to assure international supply chain security and facilitate legitimate trade. It combines authorisation for both customs simplification (AEOC) and security and safety (AEOS).

Supply Chain BE - Bio Certificate
Supply Chain BE - SQAS Transport Certificate
Supply Chain FR - Bio Certificate
Supply Chain UK - AEO-C

AEO-C is a license for companies within the European Union who qualify as a reliable customs partner with the necessary customs simplifications.

Supply Chain UK - Bio Certificate

Policies & procedures

Anti-Corruption Policy

It is our policy to conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate and will implement and enforce effective systems to counter bribery.

Complaint Policy

We are committed to provide a high quality and sustainable service to our customers and therefore strive to work in an open and accountable way that builds trust and respect of all our stakeholders. One way we continue to improve our services is by listening to (internal) customers and stakeholders and learning from our mistakes; in particularly by responding to complaints, and by correcting them.

Incident Management Procedure

This procedure is to assure that, in case of an incident, accident or near miss, a consistent process is initiated with dedicated ownership to promptly handle the incident.

Privacy Policy
QESH Policy

With this policy, ECS wants to take responsibility, in a corporate social responsible manner, towards the quality, environment, health, safety and security of all our employees, customers, contractors and the communities in which we do business, for as long as ECS has an impact or influence.

Whistleblower Procedure

Sustainability reports

Sustainability Report 2019
Sustainability Report 2022